Who We Serve
Non-Profits →Hamilton, Ontario
Serving all of Canada
Hosting & Support
Fast servers in Canada, SSL and daily backups included, and one number to call when something needs attention — answered by the people who built your site.
What We Do
Most hosting is a control panel and a support queue. Ours is a small team in Hamilton that already knows your website, because in most cases we built it — and we have been keeping client sites online since 2013.
Servers in Canada, SSL and daily backups included, updates handled, and a phone number that reaches someone who can actually fix the problem. We also take on sites we did not build.
Ask About Hosting→The team at EB Media created a beautiful and functional new site for Mission Services. They were quick to respond to our needs, and offered a great amount of flexibility.
Businesses And Organizations We've Worked With
What’s Included
Not a bare server with add-ons priced separately — this is what hosting with us actually covers.
Your site and its data stay in Canada. For public-sector, healthcare and non-profit clients that is often a requirement rather than a preference.
Every site we host runs over HTTPS, issued and renewed by us. No separate purchase, no expiry surprises.
Taken every day and kept, so a bad edit or a broken update is something we roll back rather than something you rebuild.
Patches and platform updates applied as they come, not once a year when something goes wrong.
Caching and compression configured properly at the server, because load time affects both your rankings and whether people stay.
We watch the sites we host and look into problems when they appear — ideally before you have noticed anything.
We can register and manage your domain and DNS, or work alongside whichever registrar you already use.
Email on your own domain, configured and pointed correctly, including the records that keep it out of spam folders.
Platform, plugin and CMS updates handled as part of the service, tested rather than applied blindly.
We move existing sites across, including ones we did not build. You do not need a new website to move your hosting to us.
Support comes from the small team that built and maintains your site — not a ticket queue and not a script.
Full access to your site, hosting, and domain, in your name. Nothing is held hostage, and you can leave whenever you like.
Giving grain customers current pricing at a glance, instead of a phone call and a wait for a callback.
View Case StudyClient Stories
We’ve worked with EB Media for over five years and they’ve built multiple websites for our organization. The team is professional, responsive, and genuinely understands our needs. They’ve also made it easy for our staff to manage updates internally, which has been incredibly valuable.
I’ve worked with many web development companies over the years, and EB Media is by far the easiest and most reliable. Their work consistently exceeds expectations, and they deliver intuitive solutions every time.
EB Media brings a rare combination of technical expertise and personalized service. They handled a complex e-commerce project with ease, delivering a custom solution that fit our business perfectly.
EB Media helped us successfully launch a new groups calendar on our website — a tight timeline with high expectations. Their expertise and problem-solving approach ensured the solution met our needs, and they were quick to troubleshoot any issues after launch.
FAQ
It depends on the size of the site and what it needs — a brochure site and a busy e-commerce store put very different demands on a server. Hosting is usually billed annually and quoted alongside whatever maintenance you want with it. We will tell you the number before anything starts.
Canadian server space, an SSL certificate, daily backups, security and platform updates, uptime monitoring, and support from the people who built your site. Domain registration and business email can be handled too if you want them in one place.
Yes. Plenty of the sites we host came to us from somewhere else. We will look at what you have, tell you honestly whether we can support it well, and say so if we cannot.
Yes, and we handle the move. That includes copying the site, pointing the domain, reissuing the SSL certificate, and checking everything works before the switch goes through. The aim is that visitors never notice it happened.
In Canada. For a lot of our clients — public sector, healthcare, non-profits handling donor information — keeping data in the country is a requirement they have to satisfy, not a preference.
You contact us and we deal with it. We monitor the sites we host, so often we are already looking at it. Because we take daily backups, a bad update or a broken edit is usually a rollback rather than a rebuild.
Hosting is where your website lives. Maintenance is the ongoing work that keeps it healthy — updates, security patches, fixes, and small changes. We offer both, and most clients take them together because the split is fairly artificial in practice.
Yes. We can register and manage your domain, set up DNS, and configure business email on your own domain, including the records that keep messages out of spam folders. Or we can work with whatever you already have.
No. You own your website, your hosting account, and your domain, and you keep full access to all of it. If you ever want to move elsewhere we will help you hand it over cleanly rather than make it difficult.
The service is the same, but registered non-profits receive reduced rates — the same discount that applies to our web design work.
